Improve your collections and reduce accounts receivables.Insurance claims are paid quickly so you don't have to wait months for your money.
Reduce claim loss or the need to waste time researching outstanding claims.Improve patient retention by reducing billing errors that frustrate your patients.
Eliminate last minute cancellations due to insurance eligibility issues.
Front Desk Systems
Goals & Planning
A tailored approach to help your
practice reach its full potential.
Assistance with Dental Software Conversion & Software Training
Our philosophy is simple - provide exceptional service to our clients so they can provide extraordinary care to their patients.
We provide a level of support to the owner/dentist and staff that allows them to focus on the patient and provide a level of service unmatched in the industry.
We believe that patient’s that
Eligibility is done 5-7 days prior to appointment.
Patients can be contacted well in advance of their appointment allowing them to resolve insurance issues in advance.
The practice does not lose revenue due to last minute cancellations related to unconfirmed insurance eligibility.
Patients don't leave the practice due to poor customer service and frustration that they weren't informed of insurance issues well in advance.
Patients don't cancel their appointments at the last minute or show up for their appointment only to find out there is an insurance issue.
No need to worry about a team member that calls off sick or has a personal issue.
No need to be concerned about training existing staff or hiring and retraining a new team member for this vital position.
Your staff can focus on taking care of the patients, answering incoming calls, confirming appointments, following up on recare and unscheduled treatment.
Team members can be available to assist in other ways in your practice. Ie: if an assistant calls off an administrative team member can be available to assist or support the clinical team without compromising these essential responsibilities
Insurance plans are researched for maximums, deductibles, frequencies & limitations and scheduled procedures are confirmed for coverage.
Your practice isn't left having to try to collect on procedures that were "supposed" to be covered.
Patients are not surprised by procedures that aren't covered.
Patient portions can be collected appropriately.
Submitted claims are clean because patient eligibility and plan benefits are set up correctly.
Claim follow up is done quickly to be sure the claim is resolved quickly and you are paid in a timely manner.
Follow up is done if unpaid on or around the 20th day.
Staff resources are used to benefit the practice in more effective ways.
Our approach to dental consulting and coaching is tailored to your practice needs.
We do a complete analysis of the systems and staff you have in place. Sometimes minor adjustments are all that is needed to improve your practice outcomes. Other times major adjustments are necessary to get the desired outcome you are looking for.
With over 45 years of experience in the dental field and over 10 years of consulting experience, we are confident we can find solutions that will improve your practice and your quality of life by eliminating the stress and frustration that is associated with being the owner/dentist.
We provide coaching & consulting on leadership development, administrative and clinical systems, team building, verbal skill training and software training.